Premisofware India Are A Scam
We signed an agreement for this company to build us a
website, which they claimed they would do so in 4 weeks. 4 months later, we have a poor version of a
website that is going to take a lot of work to get it functioning properly, and
there are many many ongoing problems with it.
We got the website live on 11th May 2013 however the payment
processor still does not work despite them telling us the website was ready to
go live. In fact the website was far
from ready and we have been asking them to fix the payment processor daily for
12 days now. Today PayPal finally works,
but the credit card processor still does not which I reported to them today.
They Set Up Site On WordPress And Not On Agreed Template System
Then this afternoon we went to log in to spend more hours
fixing up the site, and the sign in does not work. Then when we check the site live, it looks as
though the site has been totally taken down and is no longer live on the
internet.
They initially agreed to develop our site in a Template
System, which we agreed to. However,
when they showed up the first version of our site, and gave us the login
details, they had built it in Word Press and not on the system we initially
agree to.
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| Broken Image Of Unrelated Product Was On Front Page Slider Of Our Live Website For Months and They would not show us how to change it nor would they put our requested images into the slider |
We Receive NO Training In WordPress Other Than Basic Instructions
We have now spent the last four months training in learning
how to use Word Press. We were really
hoping to get our site optimized, as quickly as possible but without access to
it, this is not possible.
We have paid them USD1000 for this work and it has been very
poor, with badly copied information from our current website, missing pages,
many missing images and wrong images on products.
They Did Not Even Know How To Set Up Shipping Rules
They spent months setting up the Shipping Rules, which they
constant go wrong until we said we would change prices to INCLUDE shipping,
which really is not suitable.
In addition, they promised us a website with two Price Sets
- in USD and Australia Dollars, which they now tell us they cannot do it.
No matter how many times we ask them to fix the slider
images, they still can never get them right, no matter how many times we
explain it.
We advise you to keep away from this company. They are very unprofessional and don't even know how to fix all the problems they create on the sit they build for you.
Yes interesting that you have had similar issues to ones we have had too. They even have viruses on their own website so that tells you a lot! They certainly are not proactive, and sure what your money - we would have to agree there!
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