Copy Of Email To Premi Software Regarding Issues They Were Not Able To Fix

Would Premi Software Kindly Fix All The Issues They Created In Building The Website They Built For Us

Email to Premi Software Requesting Technical Problems They Created Be Rectified

As stated previously, please fix all the problems that your staff have created in the development of our website.

We are now going to have to PAY someone else to now fix up all the technical issues that Premi Software has created in the development of this website. Please advise how we have NOT co-operated with Premi Software, as we do not understand your claim here.

By the way, it was your staff at Premisoftware who put all the photos into the slider themselves and never consulted with us as  to which ones we wanted there.  

For example, Premi Software put the Express Post and Registered post images into our slider, which are NOT products we sell, but option extras, which your staff has never added to the Check Out, page as we have requested from some time now.

In addition, your staff at Premi Software put images of Products we do not even sell into the slider, which we immediately asked them to remove.

Premi Software Claim We Do Not Co-operate With Them When We Cannot Even Get Any Mistakes They Made Fixed!

So far, not one of your staff members at Premi Software has succeeded in actually putting the images we requested into the Slider, and you say it is us not co-operating with you. 

To us that looks like your staff there at Premi Software are the ones who are not co-operating, as so farPremi Software have NOT completed hardly any of the requests to fix technical errors over the past five months we have asked for these to be fixed.

Premisoft Check Out Cart They Created Removes All Customers Items From Their Order

 Still the Check Out Page that Premisoft set up on the website they built for us removes the items from the cart when you go to process the payment. Please advise when Presoftware will rectify this issue please.

Surely even some step- by - step instructions or even some training to show us how to fix these technical problems created by Premisoftware would be a start, however so far, Premisoft has not provided us with any of the training that Premsoft promised they would provide, considering we have never used WordPress before.

If you do not fix all these issues by 5:00pm today Australian time, we will proceed with the PayPal claim.  In fact, we will telephone PayPal and explain to them exactly  what has happened, and email them further evidence of the fact that you refuse to fix these issues which were problems BEFORE the site went live.

Premi Software Prove They Want To Scam Our Money

Premi Software still continue to not fix any of the technical issues they created in building a website on our behalf, further proving that they are "scam artists" are just want our money.  In fact, when we tried to get our money back their true colours showed that they were more interested in the money than getting the job done.